If I book the wrong date, can I transfer my ticket to another date? If you wish to buy more than 20 tickets for a group, please contact Ticketek online or call 1300 364001. If I am delayed and miss my timeslot, can I join a later slot? It is important to make sure that you choose the right date and time slot when you buy tickets, as we are not able to offer exchanges or refunds after tickets have been purchased. We may not be able to guarantee entry if you do not show up at the time indicated on your ticket. Please give yourself enough time to arrive and check in for the event. Should I arrive in advance of my visit time? If you do arrive late, we may ask you to wait until we can accommodate you.
It is best not to arrive more than 15 minutes before the entrance time printed on your ticket. Your entry time is a 15-minute window from the time printed on your ticket. We advise allowing for 60 minutes within Dark Spectrum, in order to experience it properly. Last entry into the tunnels will be allowed 10 minutes after the final advertised time slot. The event will close 60 minutes after the final advertised time slot.
No, there is no specific parking for the event.
We recommend you check with local authorities or use a map finding service to find the best option for you. There is also no designated bike parking for Dark Spectrum at Wynyard Park or inside Wynyard Train Station. There will not be a cloakroom available, please travel light. We do advise you to dress warmly when attending Dark Spectrum.
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